Shipping Info

Shipping Info

Free shipping on U.S. orders $100+ 

BIAS does not collect any VAT or other duties on international orders. Payments for these taxes/fees are due upon delivery in the destination country.

 

BIAS Return Policy

Within 30 days of purchase: Full refund less shipping charges.

Please return items in unused condition. Original order shipping charges are not refundable. BIAS does not provide return shipping labels for returns or exchanges, and BIAS cannot reimburse you for return shipping.

If you'd like to make a return or exchange please send me an email including your order number and what you are returning and I'll supply you with an RA number. Please include the RA number inside your returning package. All returned items will be refunded upon arrival. If you wish to exchange a product please return your item(s) for a refund and place a new order at your convenience.  

 

Custom Work

Due to the nature of custom work, custom items are non-refundable and non-exchangeable.